Refund & Cancellation Policy

Plus and Pro are one-time purchases for a fixed period (one month or one year). We do not store your payment details and do not charge you again automatically when that period ends. There is nothing to “cancel” in the subscription sense — if you don't purchase again, access simply reverts to Free when your period ends.

If you haven't used any Plus- or Pro-exclusive feature (a full ATS report, skill-gap analysis, AI resume customization, Job Copilot, etc.), you can request a full refund within 7 days of purchase through Support.

Once a paid feature has been used, the purchase is non-refundable — running that feature already incurs a real cost on our end (AI processing) regardless of whether you keep using the plan afterward.

Contact us through the in-app Support chat with your account email and the approximate date of purchase. We aim to respond within 2 business days.

If a payment was deducted but your plan was not activated, or you were charged twice for the same purchase, contact Support immediately — this is refunded in full regardless of the window above, since it isn't the outcome you paid for.

Refunds are issued to the original payment method through Razorpay and typically reflect within 5-7 business days, depending on your bank or payment provider.